Blog

KitchenAid Refrigerator Review: Reliability Ratings and Performance Data

by FBS Appliance

The KitchenAid KRFC302ESS refrigerator featured in a kitchen

Choosing a refrigerator is about more than just keeping your food cold. It's about selecting a model that fits your lifestyle, works with your kitchen design, and delivers consistent performance for years to come. With so many options on the market, it’s no wonder appliance shoppers look to KitchenAid refrigerator reviews to help make a smart decision.

In this guide, we’re breaking down the KitchenAid refrigerator reviews that matter most. From expert ratings and service data to real customer feedback and performance insights, we’re sharing everything we know to help you decide if a KitchenAid refrigerator is right for your home.

Shop KitchenAid Refrigerators

FBS Appliance is where locals can explore the latest KitchenAid refrigerators along with help from the experts Texas trusts

Shop KitchenAid Refrigerators

Are KitchenAid Refrigerators Good?

KitchenAid has long been a trusted name in premium kitchen appliances, especially among serious home cooks and designers. Their refrigerators are no exception. Known for their bold designs, precision cooling, and consistent performance, KitchenAid fridges are a top pick in upscale kitchens across the country.

One reason they’re so popular is variety. KitchenAid offers French door, side-by-side, bottom freezer, counter-depth, and built-in models that complement a range of kitchen layouts. Whether you prefer a sleek counter-depth model or a statement-making built-in unit, there’s a KitchenAid refrigerator designed to fit your space and your aesthetic.

Learn More: 6 Best French Door Refrigerators for Every Budget

KitchenAid Refrigerator Reviews According to Experts

 The KitchenAid KRMF536RPS refrigerator in a wood-themed kitchen

When it comes to expert analysis, KitchenAid refrigerator reviews tend to be favorable. Many third-party organizations and review sites rank KitchenAid above average in terms of reliability and performance.

USA Today’s Reviewed lab experts named KitchenAid as one of the 11 best home appliance brands their labs have rigorously tested. Likewise, Better Homes & Gardens named KitchenAid one of the best brands, calling out its French door refrigerator for efficient storage and durable construction. Food & Wine dubbed KitchenAid the best mid-range kitchen appliance brand, recommending them for buyers looking for easy-to-use, reliable kitchen appliances from a legacy brand.

KitchenAid Refrigerator Ratings

In terms of KitchenAid refrigerator ratings, the brand frequently receives positive marks for food preservation technology, such as their ExtendFresh Temperature Management System and FreshFlow Air Filter. These systems help keep produce fresh and reduce odors, which leads to better overall performance in real-world use. For example, when it comes to KitchenAid refrigerator reviews, Consumer Reports gives the KitchenAid KRFC302ESS and KBFN506ESS high marks for temperature accuracy, uniformity, and energy efficiency.

KitchenAid Refrigerator Warranty

Of course, refrigerator reliability matters too, and KitchenAid stands out in this category as well. On average, the KitchenAid refrigerator lifespan ranges from 12 to 17 years, which is about the same or slightly better than most major brands. This makes it a competitive option in the long run, especially when combined with strong parts and labor warranties. If you’re curious about the rating on KitchenAid refrigerators, experts consistently place the brand above average.

In the larger context of refrigerator brand ranking, KitchenAid performs well among premium appliance brands. When ranking refrigerator brands for design, performance, and service, KitchenAid typically appears in the upper tier.

What Buyers Think of KitchenAid Refrigerators

Real-world users tend to echo the experts. When looking at buyer sentiment in KitchenAid refrigerator reviews, we find consistent praise for design, features, and ease of use. Most homeowners appreciate the professional look of the handles and controls, as well as how easily the layout accommodates food storage.

Buyers also note that service calls, when needed, are typically straightforward. KitchenAid parts are widely available, and their servicing network is strong across most of the U.S. KitchenAid refrigerators tend to be reliable, especially in models with higher-end compressors and cooling systems.

Later in the blog, we’ll compare five KitchenAid refrigerators and share customer reviews to demonstrate how these appliances operate in the real world.

Learn More: The Best Counter Depth Refrigerator Models of the Year

3 Areas Where KitchenAid Refrigerator Reviews Ranks High

Across the board, KitchenAid refrigerators tend to stand out in three important areas: design, features, and servicing. These elements often separate KitchenAid from other brands in its class and contribute to high levels of consumer satisfaction and loyalty. Here are the full details:

Refrigerator Design

 The KitchenAid KBSD708MPS refrigerator with matching KitchenAid appliances

KitchenAid refrigerators are lauded for their seamless integration into both traditional and modern kitchens. The brand offers built-in models with panel-ready designs as well as stainless steel finishes that complement other KitchenAid appliances. Their signature handles and robust hinge design also add a premium touch as do platinum interiors, wood-look trim, and metallic touchpoints.

Refrigerator Features

 A close-up of the KitchenAid KRFC704FPS refrigerator prep station

As a premium brand, KitchenAid caters to buyers with an elevated user experience, and this is most evident in its features. Here are the top features that consistently rank high in KitchenAid refrigerator reviews (CLICK THE TO LEARN MORE):

➕ExtendFresh Temperature Management System

This system helps maintain precise temperatures for fresh and frozen sections, keeping food at its best for longer periods.

➕Preserva Food Care System

With dual evaporators, this feature provides independent humidity control in the refrigerator and freezer, helping prevent odor transfer while increasing the lifespan of foods.

➕FreshFlow Produce Preserver

Designed to absorb ethylene gas emitted by fruits and vegetables, this feature helps extend produce freshness for ingredients that are always at peak flavor.

➕Measured Water Fill

This dispensing function delivers exact amounts of water, which is especially useful for recipes or filling containers without overflow.

➕Max Cool/Max Freeze

These modes temporarily boost cooling power, which is great when you need to chill groceries fast after having the door open after restocking.

➕In-Door Ice Systems

By relocating the ice maker to the door, this feature saves shelf space and provides convenient access to ice.

Refrigerator Servicing

Overall, KitchenAid refrigerator service call rating tends to be low, especially within the first five years, putting them in the top tier of major appliance brands. Most repairs are minor, involving ice makers or control panels, and are often covered under warranty.

A KitchenAid refrigerator warranty typically includes one year for parts and labor, plus extended coverage for the sealed system (5-10 years depending on model). Their popularity makes it easy to find replacement parts and experienced repair professionals. Overall, the brand is considered one of the least serviced refrigerators in its class. This strong performance in KitchenAid refrigerator reliability reinforces why it's often a top choice in premium kitchens.

Important KitchenAid Refrigerator Considerations

No refrigerator is perfect, and KitchenAid refrigerator problems do exist. Common complaints include noisy operation, slow ice production, and occasional issues with the temperature control panel.

Specifically, here are a few of the more frequent KitchenAid refrigerator issues reported by users:

  • Icemaker Malfunctions: Some models have been known to produce ice slowly or stop altogether.
  • Temperature Fluctuations: A small number of users report inconsistent temperatures in either the fridge or freezer compartments.
  • Noise: While generally quiet, some units emit occasional clicking or humming sounds during operation.

Fortunately, these problems are usually minor and addressed quickly with standard servicing. If your KitchenAid fridge isn’t making ice, it’s likely a clogged line or a faulty sensor, which are both common and easy to repair.

Our Verdict

 The KitchenAid KRQC736RPS refrigerator featured within wooden cabinets

At the end of the day, are KitchenAid refrigerators reliable? In our experience, the answer is yes. They may have a few quirks like any appliance, but overall, they’re built to last, perform well, and look great doing it.

If you're looking for a premium fridge with chef-inspired designs, KitchenAid refrigerator ratings and reviews agree that this is one brand worth considering. Between performance, ease of service, and overall customer satisfaction, KitchenAid continues to be a favorite among our shoppers.

Explore Top-Rated KitchenAid Refrigerators

Keep reading for a comparison of five of the most popular KitchenAid refrigerators from FBS Appliance.

KitchenAid 36 in. 27.0 Cu. Ft. Stainless Steel with PrintShield Finish French Door Refrigerator

 Front view of the KitchenAid KRFF577KPS refrigerator

Shop This KitchenAid Refrigerator

This KitchenAid French door refrigerator blends thoughtful design with reliable performance to elevate your kitchen experience. Its Platinum Colored Interior with metallic accents adds a touch of luxury while making contents easier to see. The ExtendFresh Temperature Management System and FreshChill Pantry work together to keep food fresher, longer, using sensors and custom temperature zones. Smart storage solutions like the Slide-Away Shelf and Pull Out Tray accommodate everything from pitchers to party platters. With durable SatinGlide drawers, an In-Door-Ice System, and a fingerprint-resistant PrintShield Finish, this refrigerator offers everyday convenience with long-lasting style.

⭐Featured KitchenAid KRFF577KPS Review:

“It was an excellent choice.We are enjoying our new Kitchen Aid Frig Our old one lasted over 22 years so we decided to go with another Kitchen Aid.”

KitchenAid 36 in. 19.4 Cu. Ft. Fingerprint Resistant Stainless Steel Counter Depth French Door Refrigerator

 Front view of the KitchenAid KRQC736RPS refrigerator

Shop This KitchenAid Quad Door Refrigerator

This KitchenAid quad-door refrigerator offers a premium combination of style, smart storage, and adaptive cooling that sets it apart from traditional fridge designs. Its Flexible Temperature Zone and Multi-Zone Cooling System allow you to customize up to three independent zones with 15 temperature settings, which makes it ideal for everything from frozen goods to wine. Inside, the Signature Platinum interior with smoked crisper bins and wood-look accents creates a refined aesthetic that matches its performance. Thoughtful details like the Slide-Away Shelf and a removable beverage caddy provide versatile storage solutions for every lifestyle. Meanwhile, the Full-Color Touchscreen Panel makes it easy to access features like Max Cool or adjust temperatures with a tap. Backed by ENERGY STAR certification and durable craftsmanship, this fridge blends reliability with cutting-edge design.

⭐Featured KitchenAid KRQC736RPS Review:

“The 4 door option is great…The sliding shelf allows us to keep taller bottles on the shelf rather than side doors. The layout is incredible and allows freedom to store goods as needed. This is the best fridge we'd ever had.”

KitchenAid 30 in. 18.6 Cu. Ft. Stainless Steel Bottom Freezer Refrigerator

 Front view of the KitchenAid KRBL109ESS refrigerator

Shop This KitchenAid Bottom Mount Refrigerator

This KitchenAid bottom freezer refrigerator blends professional design with thoughtful features that protect the freshness of your ingredients. The ExtendFresh Temperature Management System uses dual sensors to maintain optimal zones, helping to prevent freezer burn and preserve flavor. Inside, Humidity-Controlled Crispers and a Produce Preserver keep fruits and vegetables crisp longer, reducing waste. Buyers love the full-width pantry drawer and removable wine rack, which offer flexible storage options for everything from party platters to chilled beverages. Premium touches like LED lighting and textured handles give it a polished look, while its reputation for KitchenAid reliability ensures long-lasting performance.

⭐Featured KitchenAid KRBL109ESS Review:

“This unit replaced a 15 year old contractor grade fridge in our condo. Due to size constraints and the fact that we didn’t want a water dispenser or ice maker the options were limited. This fit the bill perfectly…In the first month of use, our electric bill was down $42.00 from the month before due to the Energy Star rating. No buyer’s remorse here.”

KitchenAid 36 in. 19.4 Cu. Ft. PrintShield Stainless Steel Counter Depth French Door Refrigerator

 Front view of the KitchenAid KRQC506MPS refrigerator

Shop This KitchenAid Counter Depth Refrigerator

This KitchenAid counter-depth, quad-door refrigerator offers reliable performance and premium flexibility, making it ideal for serious home cooks and entertainers who need organized, easy access to ingredients. Its innovative four-door design pairs a French door refrigerator with side-by-side freezer compartments, including a customizable freeze zone perfect for specialty items like gelato or compound butters. The sliding storage trays and full-width glass shelves provide versatile, stain-resistant storage solutions that keep everything neatly arranged. With a sleek counter-depth build and PrintShield finish, it fits seamlessly into modern kitchens while resisting fingerprints for easy upkeep. The ExtendFresh Temperature Management System ensures ingredients stay fresh longer by constantly adjusting airflow between compartments. For those who want a stylish, functional refrigerator with advanced features and trusted KitchenAid reliability, this model is an excellent choice.

⭐Featured KitchenAid KRQC506MPS Review:

“I have had my new refrigerator for about a month and I love it. I was a little concerned about having enough room since my old refrigerator was huge but this one is fine, and I love the 4 doors. I also thought I would miss the ice in the door but I like this better. It has a much sleeker look and the ice cubes don't fly all over.”

KitchenAid 48 in. 30.0 Cu. Ft. Panel Ready Built In Counter Depth Side-by-Side Refrigerator

 Front view of the KitchenAid KBSN708MPA refrigerator

Shop This KitchenAid Side by Side Refrigerator

Who says luxury and reliability can’t coexist? This beautiful side by side built-in refrigerator proves they not only can, but they thrive together. That’s thanks to features like the ExtendFresh Plus Temperature Management System that prolong the freshness of ingredients by constantly adjusting temperatures between compartments. Its Under-Shelf Prep Zone and sliding wood-look storage tray offer versatile, moisture-resistant spaces that simplify food prep and organization. With convenient features like measured water fill, FreshChill temperature-controlled drawer, and an automatic ice maker, this model suits busy families and cooking enthusiasts alike.

Learn More: KitchenAid French Door Refrigerator Comparison: 6 Models Ranked

Centered around a “professionally-inspired” approach to food preservation, KitchenAid continues to be one of the most beloved refrigerator brands for premium shoppers and culinary fans. The brand’s strong reputation, followed by its reliability, makes it one of the top choices for homeowners to explore, and we’re happy to help you in your search at FBS. Visit us today to learn more about this top-rated refrigerator brand and all of its latest offerings.

Frequently Asked Questions

KitchenAid refrigerators are manufactured by Whirlpool Corporation.

KitchenAid refrigerators are manufactured at a variety of factories throughout North America, with parts sourced from both domestic and global suppliers.

This is often due to a clogged water line, a defective ice maker motor, or a faulty control board. A certified technician can usually resolve the issue quickly.

You can find KitchenAid refrigerators right here at FBS Appliance. We offer expert guidance and local service support to help you make the best choice.

Why Factory Builder Stores?

Factory Builder Stores, established in 1988 and proudly locally owned and operated, stands as the premier contract distributor in Texas. Our extensive inventory boasts a comprehensive range of name-brand appliances, ensuring ample choices for our valued customers. In addition to our vast selection, we offer competitive pricing, making us the ultimate destination for all your appliance needs.

Shop KitchenAid Refrigerators at FBS Appliance

At Factory Builder Stores, we are dedicated to providing the ultimate appliance sales experience. Whether you're upgrading your kitchen or outfitting a new home, our expert team is here to guide you through the process, offering personalized recommendations tailored to your needs and preferences. From sleek to high-performance refrigerators, we have the best choices to enhance any space. Trust Factory Builder Stores for unbeatable quality, selection, and service that will elevate your home.

Learn More: Austin’s Most In-Demand Refrigerators: 6 Bestsellers at FBS Appliance

-          Shop Appliances

-          Shop By Brand

-          Learn About Us

-          Find a Store Near You